
CareerTapp is a division of RXinsider
Is the fee annual, or one time only?
The fee is annual and covers any app updates, hosting, product enhancements, CareerTapps.com
listings,
administrative costs, and customer service for you and your clients.
What are the discounts associated with the purchase of more than one mobile apps?
Pricing options for packages of five or more apps are available to resellers. Your CareerTapps Account
Manager has all the details.
How long will it take CareerTapps to develop a mobile app for our client?
Your client can expect their mobile app will be developed/programmed within seven business days or
less.
What will be required of our client during the development phase of their mobile app?
Very little is required of your client (and you) as our experienced CareerTapp team will handle
everything. The only input that we may require includes:
Can the jobs listed in our client’s app be synced with their job board/ATS?
Yes. The job sync/import runs nightly and is best handled through an XML data feed, similar to
those provided to a job aggregator such as SimplyHired and Indeed. Your Account Manager must be
provided with the XML file by your client’s IT team or ATS vendor.
Can the mobile app graphics be updated if our client’s branding changes (icon and
homescreen)?
Yes. Once the app has been developed, updating graphics such as the icon and the home screen
image is a simple process and typically requires only 24 hours. Your client can send updates
directly to your CareerTapps Account manager. These updates are covered in the annual hosting
fee.
Can the mobile app "job filter" options be updated?
Yes. Once the app has been developed, updating job search filter options such as adding an
additional filter, deleting an existing filter, adjusting filter titles, and adjusting the
filter order is a simple process and typically requires only 24 hours. Your client can send
updates directly to your CareerTapps Account manager. These updates are covered in the hosting
fee.
Can an app listing on the CareerTapps website be changed (icon, title, and
description)?
Yes. Once the app has been listed on CareerTapps.com, updating the listing such as the icon
graphic and description is a simple process and typically requires only 24 hours. Your client
can send updates directly to your CareerTapps Account manager. These updates are covered in the
annual hosting fee.
When existing mobile devices update their operating systems will there be additional
charges to
update the app?
No. Upgrades are included in the annual hosting fee.
When a new mobile device is introduced to the market, a new phone or tablet, will the
app work
on it also?
Yes. The mobile app will continue to work on any device that has a web browser and internet
connectivity.
When a new mobile device is introduced to the market, a new phone or tablet, will there
be
additional charges to update the app?
No. Upgrades are included in the annual fee.
How can our clients promote their mobile app?
The mobile app can be promoted in the same manner that your clients promote their other social
network accounts. Suggestions for promotion include adding the app icon on their website, in
print media, throughout social networks, within email campaigns, etc.
What is the most effective marketing method for our client to gain app loads?
By far, the most successful technique is for your client to promote their mobile app at the
bottom of each job description in every online job posting.
Does the mobile app offer any Search Engine Optimization (SEO) benefit for our client?
Yes. The mobile app and the associated CareerTapp Download Page are optimized for search
engines and should provide a significant SEO benefit.
Will the app be submitted to the iTunes App Store or Google Play?
No. Your client’s app is web-based and will not be charging a fee for it, therefore the app is
not dependent on any third party service, hosting or merchant processing platform. The app can
be loaded directly from any webpage, email, QR code, social post, or online job posting.
Can our client monitor statistics associated with their mobile app?
Yes, basic activity reports are available within their Mobile App Management Center under the
“App Reporting” tab.
How does an applicant apply for a job?
The applicant applies directly through your client’s applicant tracking system (ATS), or through
the mobile apply feature of one their partners (CareerBuilder, Indeed, LinkedIn, etc).
Does the client’s ATS, website, or job board need to be mobile-enhanced prior to
offering a
mobile app?
No.
Do Careesteads mobile apps offer a built-in mobile apply option?
No.
If our client’s ATS does not yet offer mobile apply, and is not mobile-enhanced, what are
the options?